Privacy policy

Updated on: 12 March 2024

We fully respect our customers' privacy and ensure comprehensive protection of their personal data.

REVOC Privacy Statement

We firmly believe in the essential nature of protecting your personal data. When we process your personal data, we adhere strictly to the General Data Protection Regulation (GDPR) enacted on 27 April 2016.

This privacy statement aims to provide clarity on:
- The entity responsible for data processing (PART I)
- The specific processing activities we undertake (PART II)
- The rights you hold concerning these processing activities (PART III).

We kindly invite you to read this privacy statement carefully and to revisit it periodically, as future modifications are possible.

If any aspect is unclear, you are always welcome to contact REVOC at revoc@revoc.eu.

 

PART I. Data Controller and Processor

The data in question are processed by REVOC Sp. z o.o., located at Powstańców Śląskich 41a, 44-340 Godów, Poland, with Tax ID PL6472573232. Under the GDPR, REVOC is designated as the data controller and processor. This designation implies that REVOC is accountable for ensuring the lawful processing of your data. Should you have any inquiries or wish to exercise your data protection rights, please feel free to contact REVOC. The specific role of REVOC, whether as controller or processor, depends on the processing activity in question.

REVOC Sp. z o.o.
Powstańców Śląskich 41a
44-340 Godów
Poland
Tax ID: PL6472573232
Regon: 363551820
KRS: 0000596989

Phone: +48 32 4407722
Email: revoc@revoc.eu

 

PART II. Purposes of Data Processing

We process your personal data based on the services you engage with at REVOC. This section outlines the purposes for which your data is processed and assures you of your rights as detailed in PART III. REVOC commits to not transferring your data to third countries lacking EU adequacy decisions, unless specifically stated otherwise.

Order Fulfillment

When you place an order with REVOC, we process your personal data solely to fulfill your order. We do not share your data with subcontractors, suppliers, or any external parties. Your personal data is essential for us to complete and deliver your order accurately.

After fulfilling the order, we retain your data for an additional 10 years to address any potential legal claims, after which it is securely deleted. This retention period ensures we can provide support related to your purchase or respond to inquiries about past orders.

Website Visits

Visiting our website may result in cookies being stored on your device, based on our legitimate business interests. These cookies enhance your site experience and allow us to monitor user behavior. The data collected during your visit may be used for prospecting purposes and is retained for up to 5 years.

Profiling

REVOC may use your data for automated processing to assess personal preferences or interests, enhancing our ability to provide relevant information and offers. This processing is based on your behavior on our websites. Data used for this purpose may come directly from you or from third parties, which will be clearly disclosed. Opposing this processing is possible by contacting revoc@revoc.eu with proof of identity.

Direct Marketing

As our customer, we may use your data for direct marketing based on our legitimate business interest. This enables us to send you information and offers of interest. Data used for direct marketing is not shared, except with processors engaged by REVOC. You can object to this processing at any time by contacting us.

All your rights regarding these processing activities are detailed in PART III.

 

PART III. Your Rights Regarding the Processing of Your Data

Your Rights

In accordance with the General Data Protection Regulation (GDPR), you are granted several rights concerning the processing of your personal data by REVOC. You can exercise these rights at no cost, simply by sending a request to revoc@revoc.eu, along with proof of your identity (copy of your identity card).

Right of Access

You have the right to confirm whether we process your personal data and, if so, to access those data and receive additional information about their processing.

Right to Rectification

You have the right to have inaccurate personal data corrected without undue delay. You can also have incomplete personal data completed, including by means of providing a supplementary statement.

Right to Erasure ('Right to be Forgotten')

You have the right to have your personal data erased under specific circumstances, such as when the data are no longer necessary for the purposes for which they were collected, you withdraw your consent, or the data have been unlawfully processed.

Right to Restriction of Processing

You have the right to restrict the processing of your personal data in certain situations, such as if you contest the accuracy of the data, or the processing is unlawful.

Right to Data Portability

You have the right to receive the personal data concerning you that you have provided to us, in a structured, commonly used, and machine-readable format, and have the right to transmit those data to another controller without hindrance from us, where the processing is based on consent or on a contract, and the processing is carried out by automated means.

Data Protection Breaches

REVOC is committed to safeguarding your personal data. Should a data breach occur that poses a high risk to your rights and freedoms, we will notify you without undue delay, in accordance with GDPR requirements.

Complaints

If you have any complaints about the processing of your personal data, you are encouraged to contact us directly. However, you also have the right to lodge a complaint with the Data Protection Authority (Drukpersstraat 35, 1000 Brussels - commission@privacycommission.be).

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